CITI State and Local has a robust Health & Human Services line of products, solutions and services that support the various business needs of state and local governments such as:

  • Child Welfare Business Process Automation
  • Benefits Business Process Automation
  • IT Services

Our cutting-edge Health & Human Services solutions are:

  • Rapidly Deployable
  • Completely Modular
  • Highly Configurable

Health and Human Services Platform


CITI State and Local’s HHS platform – Empower, is an enterprise ready health and human services platform which allows for effective program management and decision making across a wide spectrum of Health and Human Services. Empower is built on a foundation of core domain experience gained through deep engagement and collaboration with clients and end users.

Empower supports federal and state child welfare and benefit programs including Childcare, TANF, SNAP, Head Start, Child Welfare and Foster Care.

CITI’s Empower Eligibility rules engine can be quickly configured and applied to support various Welfare and Benefit programs for eligibility determination and Structured Decision Making (SDM) in case management.

IT Services
IT Services

IT Services

CITI’s State and Local Business unit has a proven history of successfully managing large staff augmentation contracts of varying size, scope, and complexity. We have the necessary experience, resources, and infrastructure (People, Facilities, Capital, etc.) to address any government agency’s requirements for quick and efficient IT resource deployment for delivering Information Technology Services Staffing.