Modernize How Public Funds Are Issued, Managed, and Protected
Government agencies face increasing pressure to deliver benefits faster, improve financial accountability, reduce fraud, and provide seamless digital experiences. Yet many programs continue to rely on fragmented payment systems, manual reconciliation processes, and disconnected financial operations.
CITI's Financial Operations Platform helps agencies modernize the complete lifecycle of public funds—from benefit issuance and provider payments to reconciliation, fraud monitoring, and compliance reporting.
Purpose-built for Government Programs
Built on decades of experience supporting public assistance, child care, workforce, and health and human services programs, CITI helps agencies connect program administration with financial operations to improve outcomes and accountability across multiple programs and services.
Child Care Subsidies & Provider Payments
Summer EBT & Public Assistance
Medicaid & Healthcare Programs
College Payments & Tuitions
Utility Billing & Toll Collection
Insurance Claims & Premium Payments
Real Estate EMI & Rent Payments
Core Capabilities
Payment Operations
Secure ACH, EFT, digital wallet, card, and provider payment management.
Benefit Distribution & EBT
Support for benefit issuance, cardholder services, customer support, and transaction management.
Financial Reconciliation
Automated multi-program, multi-ledger reconciliation with audit-ready reporting.
Fraud & Program Integrity
Transaction monitoring, anomaly detection, and proactive risk management.
Reporting & Compliance
Real-time dashboards, federal reporting, audit support, and financial analytics.
Flexible Service Models
Technology Solutions
Modern cloud-based financial operations platform and integrations.
Managed Services
Payment operations, card operations, fraud monitoring, and customer support.
Modernization Services
Program assessment, implementation, migration, and operational transformation.
End-to-End Financial Operations Ecosystem
A unified ecosystem that connects citizens, providers, payment networks, financial institutions, and government systems to streamline fund distribution, automate reconciliation, strengthen fraud prevention, and improve financial accountability across every stage of program delivery
Security & Compliance
- PCI DSS
- NIST Cybersecurity Framework
- FISMA-Aligned Security Controls
- SOC 2 Practices
- Know Your Customer (KYC) Support
- Section 508 & WCAG Accessibility
- Anti-Money Laundering (AML)
- Bank Secrecy Act (BSA)
- Other Data Privacy & Protection Standards (GDPR, CCPA, etc.)
Delivering Measurable Outcomes
Faster Benefits & Provider Payments
Reduced Reconciliation Efforts
Improved Financial Transparency
Enhanced Fraud Detection
Greater Program Integrity
Better Citizen Experiences
